Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Postal and telecoms company Croatian Post (Hrvatska Posta), opened an ultra-modern sorting centre employing 1,400 workers. The centre is based in Velika Gorica, near the City of Zagreb. The company invested HRK 345 million (€47.1 million) in the sorting centre, the largest investment in the history of Croatian national mailing. The new centre is expected to contribute to the speed of postal services and overall quality of delivery. Within the complex, which covers approximately 35,000 m2 in total, the sorting room itself occupies 11,000 m2 and packages will be ejected at a rate of 15,000 pieces per hour. At first, 1,400 employees will work at Croatian Post's new Velika Gorica-based facility, and then that figure will gradually rise up to 1,800 employees.
With this centre, Croatian Post is positioning itself favourably on the national, regional, and even global scale, and foresees the possibility of cooperation with a giant like Amazon. This global retailer is reportedly considering to contract Croatian Post for some form of collaboration for shipping and logistics support on the Croatian market, and potentially on the entire regional market.
Eurofound (2019), Croatian Post (Hrvatska Posta), Business expansion in Croatia, factsheet number 98635, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98635.