Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Financial technology company offering banking services Revolut announced the creation of 400 new positions in Matosinhos, Porto. The company plans to open its new global operational support centre by the end of 2019. The new positions are expected to include roles in the areas of customer support, complaints, investigation and compliance. The company invested around €4 million in the centre, which will be the second largest in Europe.
The company has currently 70 employees and 250,000 customers in Portugal.
Eurofound (2019), Revolut, Business expansion in Portugal, factsheet number 98598, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98598.