The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
200 jobs Number of planned job creations
Announcement Date
13 September 2019
Employment effect (start)
13 September 2019
Foreseen end date
31 December 2021
Description
Call centre and support services company Emerald Contact Centre announced the creation of 200 new jobs in its Waterford base. The job creation aims at recruiting agents speaking English, Spanish, Portuguese, German or French. The first 50 employees are expected to be hired by the end of 2019, with the remaining 150 due to be hired by 2021. The job creation is a measure supported by IDA Ireland.
The company provides customer care and sales support to global financial, health and travel publications. Established in 2015, it is a sister company of US-based TCC Maryland.
Eurofound (2019), Emerald Contact Centre, Business expansion in Ireland, factsheet number 98493, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98493.
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