Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Claims management call centre We fight any claim announced that it is to cut 130 jobs from its site in Cwmbran. The decision follows the closure of the claim window to claim back on mis-sold payment protection insurance and it is subject to the statutory consultation period. The company pledged to secure employment for as many employees as possible, either with alternative roles within the company or with alternative employment through the Welsh Contact Centre Forum.
Eurofound (2019), We fight any claim, Internal restructuring in United Kingdom, factsheet number 98440, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98440.