Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Business process outsourcing company Webhelp announced the creation of 100 new jobs at its call centre in Kilmarnock. The company plans to fill the new full-time positions over the following six to seven weeks. The press event to announce the new jobs was followed by the unveiling of a 120,000-bee colony, which aims at representing the company's commitment to sustainability. There is no information as to which contracts the new positions will be supported on.
Eurofound (2019), Webhelp, Business expansion in United Kingdom, factsheet number 98429, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98429.