Abramo Customer Care

Type
Internal restructuring
Country
Italy
Region
Sud; Calabria; Crotone
Location of affected unit(s)
Crotone
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.20 - Activities of call centres
400 jobs
Number of planned job losses
Job loss
Announcement Date
15 January 2019
Employment effect (start)
15 January 2019
Foreseen end date

Description

The call centre company Abramo Customer Care will not renew 400 fixed term contracts to 400 employees working at the company's call centre in Crotone.

According to the workers and their trade unions, this decision is connected to the government's so called Decreto Dignità (Dignity Decree), which imposes companies to hire on open-ended contracts employees who have worked more than 24 months with fixed term contracts.

Around 30 of the workers who will be dismissed organised a sit-in in front of the company to protest against this decision, arguing it is better to be precarious than unemployed. 

Sources

Citation

Eurofound (2019), Abramo Customer Care, Internal restructuring in Italy, factsheet number 96353, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/96353.