Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Dutch company GGN, a debt collection agency, has recently announced that it will cut 100 jobs from its workforce of 700 empoyees. The company has been struggling in recent years and recently gained negative media attention due to the lack of transparency in its cases and under which circumstances cases are escalated to court. This, and the fact that timely payments have increased, means that demand for the GGN’s services has declined. While the workers have been informed of the cuts, it is not clear when they will commence or when the reorganisation will end.
Eurofound (2018), GGN, Internal restructuring in Netherlands, factsheet number 94705, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94705.