The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Communication Computer Programming, Consultancy And Related Activities Computer Programming, Consultancy And Related Activities 62 - Computer programming, consultancy and related activities
210 jobs Number of planned job creations
Announcement Date
30 June 2018
Employment effect (start)
1 May 2018
Foreseen end date
29 June 2018
Description
The company Webhelp has opened a new location in Delfste Poort (Rotterdam), near the central train station, thereby creating 210 new jobs. In 2019, this number is expected to double. Webhelp Netherlands has locations in the cities of Enschede, Ede, Zoetermeer, Tilburg, Hilversum and Paramaribo. The company is responsible for desiging and addressing customer feedback, experiences and complaints.
Webhelp has about 3500 employees in the Netherlands and about 40,000 employees globally. The new location in Rotterdam was chose due to a good supply of potential employees, the diversity of the city and its people, and the high growth and dynamism of the area. It is not clear when exactly this new branch started, but it was formally openend on June 29th 2018 by the Mayor of Rotterdam.
Sources
Citation
Eurofound (2018), Webhelp, Business expansion in Netherlands, factsheet number 94704, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94704.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
