Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Outsourcing services company Teleperformance Poland, a subsidiary of Teleperformance Germany (TPG), has announced that it will create 100 new jobs at its call centre in Warsaw. The company is looking for candidates with knowledge of foreign languages, German in particular. The company will provide special training for hired employees.
Teleperformance has been operating in Poland since 1997; currently, the company has units in Warsaw, Siedlce and Katowice providing services in 20 languages.
In May 2018, the company announced a restructuring programme resulting in the creation of 250 jobs at the unit in Katowice.
Eurofound (2018), Teleperformance Poland, Business expansion in Poland, factsheet number 94653, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94653.