Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Aquitel, a call-centre group, has announced the recruitment of 120 employees for its call-centre at Chasseneuil-du-Poitou (Vienne) to provide the resources requested by its main customer, a large multinational company providing new technologies. The new employees will have to help customers solve problems they encounter while using the company's products. The new employees will be recruited on full-time permanent employment contract. The company already recruited 100 employees in 2017 for the same site.
Eurofound (2018), Aquitel, Business expansion in France, factsheet number 93966, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93966.