Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Call centre business Professional Reclaim Services, which specialises in reclaiming mis-sold payment protection insurance, is creating 150 new jobs when it opens its new site in Bury, Lancashire. The new site, known as the Hub, will open on 26 February 2018, and will be the firm's second site in the town. It already has an office employing 30 people. The company's owner has decided to grow the business in his home town, and has stated that the business will provide full training so previous experience is not essential. Initially the roles on offer eill be for sales staff, though other roles may be required in the future.
Eurofound (2018), Professional Reclaim Services, Business expansion in United Kingdom, factsheet number 93639, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93639.