Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Communications company Plusnet has announced plans to create 200 new jobs in Sheffield. The jobs will be based in the company's headquarters where a new floor has been opened up especially to house these upcoming call centre jobs. The business already employs around 1,300 people in Leeds and Sheffield and has experienced rapid growth since it launched its mobile division in November 2016. Plusnet will use its own training facilities to provide the new recruits with the skills necessary to do the job. There is no information available as to when all the new jobs will be filled, though it is being reported that recruitment is already underway.
Eurofound (2018), Plusnet, Business expansion in United Kingdom, factsheet number 93381, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93381.