Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
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The call centre group, Teleperformance, has confirmed the launch of a voluntary redudancy scheme, partly in the form of new legal procedure known as the collective conventional termination of contract (rupture conventionnelle collective) (see EurWORK, France: Government unveils plans to reform labour law, 27 November 2017). This plan aims to cut 240 positions: 130 are employees (telephone consultants) and 90 are supervisors and managers. For what concerns the cuts in employees positions, five centres are affected (Belfort, Lyon, Montpellier, Montigny-le-Bretonneux in the Paris region and Blagnac, near Toulouse). For supervisors and managers, the scope is national.
Eurofound (2018), Teleperformance, Internal restructuring in France, factsheet number 93261, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93261.