The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
New offshoring locations
Colombia, Portugal
237 jobs Number of planned job losses
Announcement Date
14 July 2017
Employment effect (start)
Foreseen end date
Description
The call centre Company Unísono Soluciones de Negocio is going to implement an employment adjustment affecting 237 workers (170 open-ended workers and 67 temporary workers) who work on campaigns for Vodafone. The decision has been taken because part of those services have been relocated to Colombia and Portugal. The trade union CGT rejects the measure and aims to stop the dismissals. According to the trade union, the company is recording profits. Moreover, it notes that in June, the company hired 203 new workers. Thus, they claim that dismissals should be changed by internal relocations.
Sources
14 July 2017: invertia
25 July 2017: Rojo y Negro
Citation
Eurofound (2017), Unísono Soluciones de Negocios, Offshoring/Delocalisation in Spain, factsheet number 91699, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91699.
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