Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Call centre operator Nuova Karel Soluzioni is to dismiss the 142 employed - mainly women - at its site in Cagliari and cease its activities. The decision follows the discontinuation after 13 years of its order with the well-known insurance company Zurich with effect as of the end of July 2016.
Unions are taking part in negotiations with a view to having the new service provider of Zurich to hire the redundant workers and keep the jobs in Cagliari.
Eurofound (2016), Nuova Karel Soluzioni, Closure in Italy, factsheet number 91252, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91252.