Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The call-centre Coriolis service has announced to recruit 100 employees on permanent contract at its site of Laval (400 employees). The group has 1,500 employees in France (Suresnes, Amiens) and Tunisia. The company offers training for the new employees. 85% of the proposed positions are tele-consultant jobs that must respond to calls from electricity customers.
Eurofound (2017), Coriolis Service , Business expansion in France, factsheet number 89828, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89828.