The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
197 - 248 jobs Number of planned job losses
Announcement Date
22 November 2016
Employment effect (start)
6 February 2017
Foreseen end date
Description
Call centre operator 3G Human Technology is to dismiss at least 197 workers at the sites of Sulmona, near L’Aquila (91) and Campobasso (106). Reportedly the high number of dismissals is also linked to recent court rulings obliging the company to reinstate about 30 workers unfairly dismissed. The number of dismissals might increase over the next weeks. According to media sources, the company intends to open a collective dismissal procedure for another 51 workers employed at the headquarters in Rome.
The company currently employs about 1,200 workers in Italy and it has been undergoing a long period of crisis, reporting significant budget losses. Over the last years, 3G Human Technology has made recourse to social shock absorbers and implemented collective dismissals. Unions pointed to the need for national law provisions tackling the collapse of the sector and delocalisation.
Sources
22 November 2016: Agenparl
22 November 2016: Il Centro
23 November 2016: Il Centro
2 November 2016: Rete 8
Citation
Eurofound (2016), 3g Human Technology, Internal restructuring in Italy, factsheet number 89293, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89293.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
