Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The call centre company Sykes Sweden is to hire 40 new employees to its call center in Ed, Region of Västra Götaland. New employees will work with customer service and retail. The reason for the expansion of Sykes in Ed is that the company has taken over full responsibility for an order previously shared with a competing company.
Sykes enterprise has a total of 50,000 employees world wide. The ERM most recently reported on the expansion of Sykes Sweden in Kalmar with 150 employees.
Eurofound (2016), Sykes Sweden, Business expansion in Sweden, factsheet number 88482, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88482.