The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Communication Computer Programming, Consultancy And Related Activities Computer Programming, Consultancy And Related Activities 62.09 - Other information technology and computer service activities
240 jobs Number of planned job creations
Announcement Date
28 April 2016
Employment effect (start)
1 June 2016
Foreseen end date
28 February 2017
Description
Homefriend, a subsidiary of Veolia, is about to open a call centre in July in Toulouse. It plans to recruit 240 people by February 2017 and the recruitment drive will start in June 2016. Homefriend is start-up created by the Veolia group, which focuses on water, energy and resource management, with the aim of promoting a move towards a circular economy. It has developed an application service to help customers to better manage their energy consumption. It is now possible to compare the energy consumption of users, and the application will make recommendations to customers and suggest ways of saving energy. Customers who contact Veolia may, if they agree, be redirected to Homefriends’ call centre to benefit from these services. The recruitment will consist almost entirely of full-time permanent employment.
Sources
28 April 2016: Planet.fr
Citation
Eurofound (2016), HomeFriend, Business expansion in France, factsheet number 87543, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/87543.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
