Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Financial services firm Sigma Financial Group has commenced recruitment to fill 600 new jobs at their second office and contact centre in Birmingham. Planning for the business expansion was originally announced in December 2015 in a press release by the company, however the Sigma Financial Groups is now in the position to begin recruitment.The company is working with Birmingham Metropolitan College (BMET), Birmingham City Council and the Department for Work and Pensions (DWP) in order to prepare candidates and fill the newly created roles between now and the end of 2016. The roles are for administrative and call centre work. Sigma provides call centre services to clients from across a broad range of industry sectors including utilities, retail, financial services and telecommunications.
Eurofound (2016), Sigma Financial Group, Business expansion in United Kingdom, factsheet number 86834, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/86834.