The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
150 jobs Number of planned job creations
Announcement Date
3 August 2016
Employment effect (start)
3 August 2016
Foreseen end date
Description
Chinese airline Cathay Pacific Airways has announced that it will create 100 jobs at its Global Contact Centre in Kraków. The centre is expected to be operational in April 2016. The company has already started a recruitment process of customer service employees with knowledge of foreign languages. The centre will provide services to airline’s clients from all around the world, especially from Europe and Africa.
Cathay Pacific Airways is a major airline in Hong Kong, China; the company operates in 51 countries.
Update (03/08/2016): Cathay Pacific Airways has announced that it will create 150 jobs at its Global Contact Centre in Kraków (initially this number was estimated to reach 100).
Sources
18 February 2016: Onet.pl
3 August 2016: Property News
Citation
Eurofound (2016), Cathay Pacific Airways, Business expansion in Poland, factsheet number 86605, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/86605.
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