Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Orange has announced that it will create 300 new jobs at its call centre subsidiaries in Oviedo and Guadalajara. Those jobs will be related to customer services. This case is related to the restructuring plan, previously reported in the ERM, which the company is carrying out as a result of the acquisition of the Spanish telecommunication company Jazztel. Under this plan, Orange has presented a labour force adjustment affecting 550 workers.
Eurofound (2016), Orange, Business expansion in Spain, factsheet number 86510, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/86510.