The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
North West; Greater Manchester; Greater Manchester North
Location of affected unit(s)
Bolton
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
290 jobs Number of planned job losses
Announcement Date
17 November 2015
Employment effect (start)
Foreseen end date
Description
Outsourcing company Serco is reported to be cutting 290 jobs from its call centre in Bolton, Manchester. The move follows a reduction in the number of cases that the company will handle from the Department for Work and Pensions. The company currently employs a total of around 1,000 staff at the Bolton site. It is understood that the job cuts will affect 190 permanent staff and 100 temporary workers. Serco has said that it hopes that redeployment and allowing vacancies to be left unfilled will account for some of the job reductions. It is understood that the permanent jobs are to end by the end of March 2016. There is no information on when the temporary jobs are due to close.
Sources
17 November 2015: Manchester Evening News
Citation
Eurofound (2015), Serco, Internal restructuring in United Kingdom, factsheet number 85610, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/85610.
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