The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
387 jobs Number of planned job creations
Announcement Date
21 October 2015
Employment effect (start)
Foreseen end date
Description
Firstsource have announced that 387 jobs are to be created at its call centre in Cardiff. The Indian-owned company already has one office in the Welsh capital and now plans to open a second centre there. Around 1,000 people are already employed by the company in the city. It is understood that 100 of the jobs have already been filled, though the time frame for filling all the positions is not yet known. The move follows an upturn in the fortunes of the company. Earlier in 2015 new jobs were unveiled at its sites in Sunderland and Middlesbrough.
Sources
21 October 2015: BBC Website
Citation
Eurofound (2015), Firstsource, Business expansion in United Kingdom, factsheet number 85352, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/85352.
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