Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The call centre Eulen announced it will dismiss 362 workers in Barcelona. The decision was taken once the electricity company Endesa ended the contract with Eulen to provide call centre services. Endesa has signed a new contract with the company Atento. The trade unions Worker Solidarity and the trade union of Communication Workers (STC) have called for an indefinite strike that will start the 2 November 2015 in protest of these measures.
Eurofound (2015), Eulen, Internal restructuring in Spain, factsheet number 85155, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/85155.