Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
UK business services company Intelling is opening new offices in Belfast which will result in the creation of 250 new jobs.The company provides customer services support for communication companies such as TalkTalk and O2. It is reported that 45 of the new positions have already been filled, and the remaining positions will be filled over a three year period. This recent expansion of call centre jobs comes after many similar jobs have been created in the province in recent times. Intelling cited the high quality of local labour and the support of Invest NI as being crucial elements in deciding to locate their new operations in Belfast.
Eurofound (2015), Intelling, Business expansion in United Kingdom, factsheet number 84670, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/84670.