Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Sutherland Bulgaria, a multi-lingual customer service hub which is part of global business process provider Sutherland Global Services, plans to create up to 250 new jobs in Burgas by the end of 2015. The company provides technical support and customer service in 16 European languages. Opened in 2008 in Sofia, Sutherland Bulgaria currently employs 150 people in Burgas, and overall about 1,100 in Bulgaria.
Eurofound (2015), Sutherland Bulgaria, Business expansion in Bulgaria, factsheet number 84367, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/84367.