Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Randstad, a human resources company, is to recruit 100 employees for call centre assistance at Altices' customer service unit in Castelo Branco by the end of this year with a possible further 100 in 2016. According to the Institute for Employment and Vocational Training (Instituto do Emprego e Formação Profissional - IEFP) there are 3,000 unemployed persons in Castelo Branco. This new contact centre will provide services to Altices' French customers.
Eurofound (2015), Randstad, Business expansion in Portugal, factsheet number 84281, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/84281.