Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Portuguese subsidiary of call centre operator Teleperformance is to create 400 new sales jobs in May. The centre is located in ‘Parque das Nações’ area of Lisbon and provides multilingual services to international clients. According to the company, the acquisition of new customers is the main reason behind this new recruitment drive.
The ERM has reported on other business expansions announced by the company in 2010, 2012 and 2014.
Eurofound (2015), Teleperformance, Business expansion in Portugal, factsheet number 79916, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/79916.