Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
US business services company Concentrix has announced it will open a call centre in Matosinhos (district of Oporto) and create 500 jobs. The company plans also to open a nursery for the workers' children. The new call centre is scheduled to open on May 21. Concentrix invested €1.2 million in this project. The company may also add to current staffing levels at another unit in Braga.
Eurofound (2015), Concentrix, Business expansion in Portugal, factsheet number 79234, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/79234.