The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Swedish telecom operator Telia, part of the Nordic group Telia Sonera, has announced that it will close down its private customer service centre in Karlstad, giving notice to 110 employees. The aim of the closure is to centralize Telia’s operations to fewer sites. Telia currently operates private customer service centres in Göteborg, Stockholm, Luleå, Sundsvall and Norrköping, in addition to Karlstad. Telia also operates a business customer service center in Karlstad which will not be affected by the closure. Telia employs a total of 11,2151 people in Sweden.
Sources
23 March 2015: Expressen
Citation
Eurofound (2015), Telia, Closure in Sweden, factsheet number 79145, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/79145.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
