The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
489 jobs Number of planned job losses
Announcement Date
15 October 2014
Employment effect (start)
30 December 2014
Foreseen end date
Description
E-care, a customer care services company, has started a mobility procedure for 489 workers at its Cesano Boscone (Milan) site.
As reported, the mobility procedure results from economic losses due to the decision of its major client Fastweb group not to renew a contract.
Trade unions blame the client company because some activities previously assigned to E-Care have been moved to other call centres in Central Italy, Tunisia and Albania. An eight-hour strike has been called on 21 October 2014.
Lombardy Region is attempting to find an alternative solution to collective dismissals.
Sources
18 October 2014: Il Giorno
20 November 2014: La Repubblica
20 October 2014: Il Fatto Quotidiano
Citation
Eurofound (2014), E-Care, Internal restructuring in Italy, factsheet number 77812, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77812.
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