Webhelp

Type
Business expansion
Country
United Kingdom
Region
East Midlands (England); Derbyshire and Nottinghamshire; Derby
Location of affected unit(s)
Derby
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.2 - Activities of call centres
300 jobs
Number of planned job creations
Job creation
Announcement Date
11 June 2014
Employment effect (start)
11 June 2014
Foreseen end date

Description

Digital communications company EE has announced the creation of 300 jobs. The jobs will be based at the Webhelp call centre in Derby which currently employs 1,200 people, mainly working for media company Sky. These new jobs will be created at Webhelp to handle various aspects of customer service calls on behalf of EE. Recruitment for these positions has already begun.

This latest round of job creation on behalf of EE continues the company's policy of locating more call centrre jobs in UK sites. Previous job creation in Northern Ireland occurred earlier in 2014. 

Sources

  • 11 June 2014: Derby Telegraph

Citation

Eurofound (2014), Webhelp, Business expansion in United Kingdom, factsheet number 77223, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/77223.