Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Insurance broker Towergate has announced that it will cut 750 jobs across its branches. According to the source, the job losses will be partially offset by the creation of 400 new posts in a call centre in Manchester.
The source reports that the restructuring is intended to produce a better service for its customers, and the decision follows a successful pilot in Milton Keynes. The time frame for the changes is not yet available.
Eurofound (2014), Towergate, Internal restructuring in United Kingdom, factsheet number 77115, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77115.