Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Crédit Agricole subsidiary LCL bank is to close six of its 25 back-office administrative centres. 289 jobs are expected to be lost by 2016. A total of 1060 are expected to be cut by 2018.
The French bank with 13,600 total workforce, plans to close four after-sales service centres in Grenoble, Nice, Rennes and Strasbourg by January 2015 and move their activities to other back-office divisions. Furthermore, two centres in charge of document digitalisation activities in Nancy and Poitiers are to cease their operations (the first one in the second semester 2015 and in the second semester 2016 the second one) since their activities will be outsourced.
As reported the final number of job cuts depends on the natural attrition rates (2,000 people are expected to retire per year by 2018) and the company plans to internally replace only one out of two retirements (with 1,000 recruitments per year until 2018).
According to the sources the restructuring is due to the increasing automation of banking activities and the development of electrical signature.
Eurofound (2014), LCL, Internal restructuring in France, factsheet number 77092, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77092.