Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Emirates Group, an airline based in the United Arab Emirates, has announced that it will create 300 jobs in Budapest when it opens its second European customer contact centre there in 2014. According to the sources, the airline sees Europe as a strategically important market for its future growth. The source adds that Budapest was chosen as the location for this call centre as the company considers that the city offers candidates with the right languages skills and also has a strong telecommunications infrastructure.
Eurofound (2014), Emirates, Business expansion in Hungary, factsheet number 76851, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76851.