Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Energy firm Npower has announced plans to cut 1,460 jobs across the UK over the next 8 months. Cuts are to affect mainly back office and customer support positions.
The measure will affect the sites in Stoke-on-Trent (to be closed, 550 job cuts), Oldbury (one site to be closed, 400 job cuts), Rainton Bridge (430 job cuts), Leeds (80 job cuts), and Thornaby (to be closed, but jobs to be relocated to Rainton). Most of the jobs will be outsourced to Capita and Tata Consultancy Services, but Npower’s call centres will remain in the UK.
The measure is part of a large-scale EU restructuring announced by parent company RWE in September 2013. 4,750 of these EU-wide cuts were announced to be made effective in Germany alone (see DE-RWE2013 and DE-RWE2012).
Updated, 12/06/2014:
Npower announced that it would shut its site at Peterlee with the loss of 500 jobs. The majority of the 500 jobs will be transferred to the Rainton Bridge site. According to the GMB union employees face "compulsory relocation". Npower confirmed that employees affected by the move would receive excess travel costs for three years.
Eurofound (2013), Npower, Internal restructuring in United Kingdom, factsheet number 76268, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76268.