Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Management services provider Webhelp TSC is to create 350 new jobs in Scotland in the next two years. The company plans to create 294 call center jobs for Glasgow, 76 in Labert and 30 in Kilmarnock (till the announcement day 50 people have been already employed). Till now the company employs over 6,000 people in the UK. TSC was previously owned by the HERO Group and after February 2013 belongs to the French group Webhelp.
Eurofound (2013), Webhelp TSC, Business expansion in United Kingdom, factsheet number 75503, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75503.