Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Telecom Italia, the main Italian telecommunications company, is to cut 500 jobs (out of 44,600) in the next two years. According to the company, the new reorganization plan will mainly reform the customer services (call centers) and open access (network management) divisions. The company and the trade unions, after an initial plan of 2,750 job cuts, have started negotiations in order to find adequate measures to reduce the negative effects for workers. After some weeks, they reached a provisional agreement that envisages the recourse both to economic incentives and early retirement measures (which should involve around 500 workers) and to the “solidarity agreement” (which should involve around 2,500). At the end of March 2013 the parties should officially confirm the agreement (after the referendum with the workers).
Eurofound (2013), Telecom Italia, Internal restructuring in Italy, factsheet number 75075, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75075.