Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Amazon Italy, the Italian branch of online retailer Amazon, is to open a new customer service centre in Cagliari. The customer service centre will be opened in the second half of 2013 and 500 new job posts will be gradually created over a 5 year period.
According to reports, the company is already accepting job applications for the new positions. Amazon already operates two units in Italy: the headquarters in Milan and the distribution centre in Castel San Giovanni.
Eurofound (2012), Amazon.it, Business expansion in Italy, factsheet number 74612, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/74612.