Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Teleperformance, a global company specializing in Customer Experience Management and Contact Centre services, inaugurated in September a new high-tech multilingual hub of 1200-employee capacity.
The new center is located in the highly sought-after ‘Parque das Nações’ area of Lisbon and the company is expected to proceed with the recruitments immediately.
The new “Expo” Teleperformance complex is a Customer Experience Management platform and headquarters, which can serve 40 countries in 24 languages across all channels of communication.
Eurofound (2012), Teleperformance, Business expansion in Portugal, factsheet number 74470, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/74470.