Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Save Britain Money Gropu (SBMG) will create 200 new jobs in Cardiff by autumn 2012. The positions will be created within the call centre services.
The company has bought telesales company Veraco safeguarding 150 jobs while creating opportunities for further explansion. The company representatives claim the PPI-related (Payment Protection Insurance) experience of the current Veraco staff will provide opportunities to expand also this area of business.
The previous expansion of SBMG involved the purchase of Veraco and resulted in a substantial increase in the labour force from 350 to 1,000 employees.
Eurofound (2012), SBMG, Business expansion in United Kingdom, factsheet number 73720, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73720.