Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Telecommunications company Talk Talk has announced plans to cut 218 jobs at its call centres in Northampton and Preston. The call centre in Northampton will be closed, while most jobs at Preston will be outsourced. The timeline for the restructuring has yet to be announced.
The company said the move follows a drop in call volumes and it hopes that employees would transfer to jobs in other parts of the country.
Eurofound (2012), Talk Talk, Internal restructuring in United Kingdom, factsheet number 73507, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73507.