Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
On 3 April 2012, call centre company Call Expert has announced to open its seventh site in France, in Roubaix (Nord) and create 200 new jobs by 2014. The site will open in June. Call Expert was created in 2001 and is specialized in customer relations. Its turnover was close to 20 million euro in 2011.
Eurofound (2012), Call Expert, Business expansion in France, factsheet number 73430, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73430.