The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
800 jobs Number of planned job creations
Announcement Date
5 December 2011
Employment effect (start)
Foreseen end date
Description
Free Mobile has opened a call centre in Colombes (Hauts-de-Seine) where 800 customer advisers will be hired. As of December 2011, there is no precise information on the timeline for the job creation. Free Mobile has also recently opened a call centre in Vitry-sur-Seine (Val-de-Marne), which will have up to 700 staff (see FS 18630).
The company has another four existing call centres (in Paris, Bordeaux, Marseille and Casablanca) and its total workforce is about 4,000 employees. The management stated that the company will not outsource any of its customer relations activity.
Sources
5 December 2011: Le Figaro
Citation
Eurofound (2011), Free Mobile, Business expansion in France, factsheet number 73363, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73363.
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