Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Eishtec, an Irish call centre company, has announced 250 new sales campaign jobs in County Waterford in 2012. The organization, which services big telecommunications companies like Orange, was launched in autumn 2011 by three Waterford locals who have substantial customer services experience.
Eishtec presently employs 30 staff, but is set to expand significantly over the next year.
Eurofound (2012), Eishtec, Business expansion in Ireland, factsheet number 73143, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73143.