Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
According to Handelsblatt information, Swedish energy company Vattenfall will shed about a third of all posts in customer services in Germany - about 300 jobs. Management has not given precise figures or a timeline yet, but says that there will be no direct dismissals. It is reported that the company had considered to outsource the customers service entirely, but decided against it.
Job cuts will affect sites at Hamburg and Berlin, where a total of 900 are employed in private and business customer services.
Eurofound (2012), Vattenfall Germany, Internal restructuring in Germany, factsheet number 73062, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73062.