Fastweb

Type
Reshoring
Country
Italy
Reshoring from
Romania
Reshored business function
Customer services
Region
Location of affected unit(s)
Cagliari, Lecce
Sector
Information / Computing
61 - Telecommunication
61 - Telecommunication
61 - Telecommunication
No information on job gains number available
Announcement Date
8 May 2018
Employment effect (start)
1 May 2018
Foreseen end date
1 September 2018

Description

Fastweb, an Italian telecommunication player, decided to move back to Italy its customer care activities previously offshored and outsourced to Romania. The activities will be managed by an Italian contractor, and will be carried out in two facilities in Cagliari and Lecce. The relocation, which will be implemented by the end of September, aims to  increase the quality of the service and improve the firm's Corporate Social Responsibility (CSR).

Sources

Citation

Eurofound (2018), Fastweb, Reshoring in Italy, factsheet number 73, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/73.