Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The French call centre firm Acticall plans to recruit another 100 employees for its newly-opened site in Clermont-Ferrand (Auvergne) by the end of 2011. The company launched their site in Clermont-Ferrand in 2010 and has since then recruited 400 people (see factsheet 15276).
Acticall currently employs 5300 employees in France and Morocco. The group specializes in customer services and has a 2010 turnover forecast of €130 million.
Eurofound (2011), Acticall, Business expansion in France, factsheet number 72732, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/72732.