Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Easycare, a telework company, has announced to recruit 100 employees by the end of the year. Its workforce will increase from 150 in 2010 to 300 by the end of 2011. Easycare is a service provider specializing on the management of customer relations. Its specialty is to conduct this activity through telework ("homeshoring"). Their call center employees work from home.
Eurofound (2011), Easycare, Business expansion in France, factsheet number 72554, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/72554.